FAQs
Below FAQ are some common concerns of our clients before purchasing the theme. If you have other questions, please just send it to example@domain.com.
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FAQs
Q: What is VS Jewels jewellery made of?
Our jewellery is crafted with pure 24K gold plating and designed to give a premium real-gold look.
Q: Is VS Jewels jewellery nickel-free?
Yes, our jewellery is nickel-free, making it skin-safe and comfortable for daily wear.
Q: Do you offer a guarantee?
Yes, we offer a 1-year replacement guarantee if the jewellery colour fades.
Q: What is not covered under the guarantee?
Physical damage, breakage, mishandling or wear caused by improper use is not covered.
Q: Are courier charges applicable for replacement?
Yes, additional courier charges apply for replacement requests.
Q: Do you offer modern mangalsutra designs?
Yes, we offer 150+ mangalsutra designs, including modern, minimal, traditional and daily wear styles.
Q: Can I wear VS Jewels daily?
Yes, our jewellery is lightweight, skin-safe and designed for comfortable daily wear.
Q: Do you offer Cash on Delivery?
Yes, COD is available on eligible orders.
Q: What is your return policy?
We offer a 2-day return policy after delivery, subject to product condition, original packaging, tags and proof of purchase.
Q: How long does refund processing take?
Once approved after inspection, refunds are processed to the original payment method within 10 business days.